Resting in peace – not!

I received an unwanted present on Christmas day: a dead computer. Yep, I turned the thing on, turned my back for a couple of minutes, went back to the computer, and nothing. Absolutely nothing. Zero. Nil. Zilch. Tried resetting it. Again absolutely nothing. I called 24/7 customer support. Eventually a live person answered, but I had a hard time understanding her English. Yes, I had everything correctly plugged in. Yes, I had tried different electrical outlets. The rep suggested I remove all of my documents from the computer and send the whole thing to a repair facility in Fremont, Calif. How, I asked, was I to remove my documents from the computer if it wouldn’t turn on? Turns out that was my problem, not her’s. She suggested I look online for a local company to do it; she said there are ways to recover data without having the computer on. I reminded her that I had no computer access and she suggested I visit a library. Needless to say I got pretty testy around this time. Stay tuned.

© J. L. Bates and, 2009.  See Copyright Page for complete information.


About Joyce L. Bates

Joyce presently lives in Portland, Oregon. She is not overly impressed with fancy cars or exclusive zip codes, but has no issues traveling first class.
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